POWSHVet Terms of Service
Last updated: 13 November 2026
These terms govern the use of POWSHVet (powshvet.com), the management software for veterinary clinics provided by Powsh Sagl, CHE-450.359.008, Via Zorzi 29A, 6900 Paradiso, Switzerland. The POWSH app for pet owners is governed by the POWSH terms of service. Where a clinic has signed an agreement with Powsh, that agreement prevails over these terms.
Access
POWSHVet is invitation-only. Each user signs in with their own account, keeps it to themselves and acts within the role the clinic has assigned. The clinic is responsible for whom it invites and for removing access from those who no longer work with it.
What POWSHVet is and is not
POWSHVet is an organisation and documentation tool: agenda, pre-visit forms, reports, patient records, communication with owners. It is not a veterinarian, not a medical device and not a diagnostic tool.
The AI-assisted features (summaries, answers about the record, structuring a dictated report) help with reading and writing, but they are not diagnoses or treatment advice and may contain errors. Clinical judgement, the content of signed reports and decisions about the patient remain the veterinarian's.
Data entered by the clinic
The clinic is responsible for the data it records in POWSHVet and for being entitled to it: contact details typed at the front desk are not the owner's consent. Data an owner shares from the POWSH app stays accessible until the owner revokes the permission. Data processing is described in the privacy policy.
Third-party services
Some optional features connect POWSHVet to third-party services, such as Google Calendar. Whoever turns them on also accepts those services' terms, and can disconnect them at any time.
Availability and liability
We do our best to keep POWSHVet available and reliable, but we cannot guarantee uninterrupted service or that reminders, emails and synchronisations always arrive. To the extent permitted by law, Powsh Sagl is not liable for indirect, consequential or incidental damages, nor for decisions made on the basis of information shown by POWSHVet.
Changes
We may update these terms; the date at the top of the page shows the version in force, and significant changes are announced inside POWSHVet.
Governing law and jurisdiction
These terms are governed by Swiss law. The Court of Lugano has exclusive jurisdiction over any dispute. Contact: info@powshpet.com.